Pertemps, a leading recruitment firm, manages extensive candidate application processes. Historically reliant on a paper-based system, Pertemps sought a digital overhaul to enhance operational efficiency and deliver a seamless experience for both recruiters and candidates.

Pertemps legacy paper-based system created bottlenecks, particularly in compliance areas such as Right to Work checks. As part of their mission to remain competitive and agile in the recruitment sector, Pertemps needed to fully digitise their application and compliance systems while integrating new technologies such as AI to streamline operations.

We developed a comprehensive digital acceleration program to transition Pertemps from paper to a fully automated, digital-first system. Central to this was the integration of AI technology for compliance automation and seamless CRM migration to facilitate efficient recruitment processes.

1. AI-Powered Compliance Automation:
   • Implemented AI-driven Right to Work verification, which automated identity checks, reducing manual effort and increasing speed and accuracy.
2. Digital Platform Transformation:
   • Migrated Pertemps’ entire paper-based application system to a digital platform, ensuring scalability and operational efficiency. This included the development of mobile and web-based candidate portals, enabling a smoother, user-friendly application process.
3. Custom API and CRM Integration:
   • Developed standardised APIs for seamless CRM integration, ensuring real-time data flow and minimal disruption during the migration.
4. Data Management and Analytics:
   • Integrated advanced analytics tools to monitor and optimise recruitment metrics, ensuring better decision-making and performance tracking.

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The digital transformation resulted in the successful processing of over 2 million applicants, with significant improvements in compliance speed and accuracy due to AI integration. The mobile-friendly platform enhanced the user experience for candidates, and operational efficiencies were realized across Pertemps’ recruitment workflow.

Key Metrics:

• Over 2 million applicants processed through the new system.
• Compliance times reduced by 40% through AI automation.
• Enhanced operational efficiency and candidate experience through digital tools.

Services:

• Digital Platform Build
• AI & Automation
• CRM Integration
• UX/UI Design & Development
• Data Analytics & Compliance Solutions

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